Terms & conditions

1. Who we are and what these terms cover

Frontier AI is owned and operated by Djilani Ventures. These terms explain use of this website and the general basis on which we discuss client acquisition, AI receptionist and follow-up services. Browsing, using a planning tool or preparing an enquiry does not purchase a service. Paid work requires an agreed written scope. A specific written client agreement takes precedence over these general terms where they differ, subject to applicable law.

2. Scope, fees and payment

Before paid work starts, the written proposal or agreement should identify deliverables, setup, recurring fees, included usage, any overage charges, applicable taxes, payment timing and responsibilities. Website prices are in Canadian dollars unless stated otherwise. Advertising spend, third-party subscriptions and other extras are included only where expressly stated. Changes to scope or charges must be agreed before the additional work proceeds.

3. Client responsibilities and permissions

Clients supply accurate business information, approved answers, service areas, availability and escalation contacts, and notify us when these change. Provide only materials and account access you are authorized to share. Client-owned accounts and materials remain the client's; permissions to use them, ownership of deliverables and any ongoing licences should be recorded in the service agreement. Campaigns, contact lists, messaging, call recording and automated workflows must be reviewed for applicable consent and other legal requirements before use.

4. AI, booking and human oversight

AI can make mistakes. Each deployment needs approved answers, testing, monitoring and a human escalation process. Do not rely on an AI receptionist for emergency response, diagnosis or safety-critical decisions. In an emergency, contact the appropriate emergency service directly. A requested appointment is not confirmed until the agreed booking process confirms it. Integrations and live voice services are available only when configured, tested and included in your agreement.

5. Demonstrations and results

Illustrative examples, recorded videos, planning tools and calculator scenarios explain possible workflows; they are not evidence of your future results or a live deployment. Calculator outputs depend on your assumptions. Enquiry volume, revenue, rankings, appointments and advertising results are not guaranteed. Third-party tools, networks and platforms can change or experience interruptions; any support commitments or service levels must be specified in your agreement.

6. Cancellation, renewal and refunds

Your written agreement must set out any minimum term, renewal arrangements, cancellation notice, rescheduling rules and refund conditions before you commit. Ask for clarification if any are missing. Send cancellation or billing questions to our contact email so there is a written record. These website terms do not introduce a universal cancellation fee or no-refund policy, and do not remove any non-waivable rights or remedies under applicable law.

7. Enquiries, privacy and third-party links

Use the website enquiry tools for general business information only. Do not enter passwords, payment card details or sensitive customer records. Preparing, copying or downloading an enquiry draft does not send it to Frontier; follow the displayed email or WhatsApp steps to send it. External booking, messaging and linked services handle information under their own terms and privacy notices. Contact us with privacy or information-access questions. Any handling of client call records or CRM data must be addressed in the relevant service agreement before that workflow goes live.

8. Responsible website use

Do not misuse the website, attempt unauthorized access, upload harmful material or interfere with other visitors. Frontier branding and website materials may not be presented as your own or used to imply an endorsement without permission. These terms do not restrict uses permitted by applicable law.

9. Questions and changes

We may update these website terms and will show the revision date on this page. Changes do not retrospectively alter an existing signed client agreement. If you have a service concern, contact us with the relevant details so we can review it with you. Nothing here prevents you from exercising rights or seeking remedies available under applicable law.

Contact Frontier AI

Owned and operated by Djilani Ventures

team@frontierai.online
+1 514 296 5292

Please contact us before arranging a visit.